I initially tried to put some glue on the inside of the gear, put it back into the rod assembly, put it all back onto the rod, and let it sit overnight. It had a small crack, which I assume was preventing it from gripping the rod properly (which was preventing it from having the power to turn the white gear, which was preventing the plate from moving, which was breaking my printer). After taking the assembly off the rod, I was able to look at the gear. The rod in the gear assembly goes through a little black plastic gear. I thought perhaps it somehow got knocked loose, so tried a bunch of printer resets after re-seating it, or holding it against the rod manually. If I rotated the white gear manually, the movable plate that caused the carriage jam would move.Īnother thing I noticed was that the whole assembly attached to the central rod wasn’t on very tight. But when the rod spun, very little happened. One thing I did notice before the printer would give the error message was the central rod to the left of the big white gear spinning for a long time.ĭuring the printer reset, the white gear would sometimes spin, thereby turning the black gear meshed to it.
Online resources helpfully suggest doing a factory reset of the printer, which didn’t resolve my issue. When I took the sides of the printer off, there was a movable plate stuck below the carriage that I was able to slide away using a bamboo skewer.Īfter resetting the printer, the carriage jam message went away – only to be replaced with a generic complaint about “error 0圆1011beb.”Įrror 0圆1011beb appears to be a “catch all” error message indicating physical problems.
The carriage was stuck enough that moving it with my hands didn’t work.
This was caused by the carriage being stuck at the far right of the printer where it normally goes to clean the print head. Initially, it failed with an error message requesting that I clear the carriage jam. I recently had my HP Photosmart Premium stop working.
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